Transform enterprise operations with ServiceNow solutions tailored for modern business leaders. At Diacto, we empower organizations to seamlessly navigate complex IT and service ecosystems through expert consulting and implementation. Leveraging the full power of the ServiceNow platform, we enable workflow automation, intelligent service delivery, and real-time operational visibility. Our solutions drive efficiency across ITSM, HR, and customer workflows—streamlining processes, reducing manual efforts, and enhancing user experience. Whether optimizing service operations or accelerating digital transformation, our ServiceNow expertise positions your business to lead in a fast-evolving digital landscape. Redefine operational excellence—where smart ServiceNow solutions drive the future of enterprise innovation.
This case study examines how Diacto Technologies successfully implemented ServiceNow IT Operations Management (ITOM) with advanced automated asset discovery capabilities for a multinational financial services corporation.Transforming their IT asset visibility and governance across 85 countries and over 120,000 endpoints.
Read More DownloadIn highly regulated industries where compliance failures can result in substantial penalties, operational shutdowns, and reputational damage, organizations face the complex challenge of modernizing IT and HR service delivery while maintaining rigorous regulatory adherence.
Read More DownloadThis case study explores how Diacto partnered with a multinational telecommunications provider to revolutionize their asset lifecycle management practices through strategic ServiceNow IT Asset Management (ITAM) implementation.
Read More DownloadIn today's rapidly evolving digital landscape, Banking and Pharmaceutical industries face unique IT service management challenges that demand robust, scalable and compliant solutions. This success story explores how leading organizations in both sectors leveraged ServiceNow's comprehensive ITSM platform.
Read More DownloadThe client, a prominent enterprise infrastructure and managed services specialist, grappled with fragmented IT operations, limited infrastructure visibility, and inefficient manual processes that hindered their ability to deliver optimal services to their customers.
Read More DownloadThe client represents a prominent U.S.-based IT solutions provider with extensive expertise in enterprise infrastructure management and comprehensive managed services delivery. As a digital transformation enabler for their customers, the organization maintains sophisticated technology environments supporting diverse client requirements across multiple industry verticals.
Read More DownloadThe customer required a specialized ServiceNow ITSM consultation tailored to the banking and pharmaceutical sectors. The focus was on automating workflows, enhancing user experience, and ensuring regulatory compliance. Key initiatives included optimizing ITIL implementations and implementing a customized self-service portal. Organizational change management was also a core component of the engagement.
Read More DownloadImplemented ServiceNow ITAM to manage and optimize the lifecycle of over 1 million hardware and software assets, enabling centralized visibility and control across procurement, onboarding, usage, and retirement processes. The solution was seamlessly integrated with existing procurement systems and the CMDB to ensure accurate, real-time asset tracking and governance.
Read More DownloadImplemented ServiceNow ITOM for an IT client to discover and manage over 1,500 CI's. Discovered a diverse infrastructure landscape including Windows and Linux servers, VMware and SNMP-enabled devices (switches, load balancers etc.). Enabled foundational visibility and automation to support operational efficiency and IT governance. Conducted workshops for ACC implementation.
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