Author: Diacto Technologies

24 Nov
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ServiceNow Knowledge Management – Building Self-Service Portals That Users Actually Use

Imagine your IT management system desk stays flooded with emails, and you spend valuable productive time answering emails, asking how to reset passwords, new expense

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19 Nov
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Power BI Security Best Practices – Protecting Sensitive Data in Self-Service Analytics

Safeguarding sensitive data, the fuel businesses run and thrive on, has become more critical than ever. It is because data is one element constantly on an attacker’s

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13 Nov
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How ServiceNow Helps Organizations Manage Incidents and Crises Effectively

In today’s fast-paced and demanding world, a technical glitch is more than just an error.  If left unattended or managed poorly, it can graduate to become a

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10 Nov
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Building Executive Dashboards in Domo – 5 Design Principles That Drive Action

Today, the world moves at a breakneck speed. Therefore, decision-makers need quick, effortless access to the vital information they need.  Static, archaic reports

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5 Nov
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Measuring ServiceNow Success: KPIs and Metrics That Matter Beyond Ticket Volume

Anand, an IT administrator, looks at his department’s ServiceNow dashboard. It shows that the department has successfully closed a whopping 600+ tickets in a

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28 Oct
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Beyond ITSM – Transforming HR Operations with ServiceNow Employee Workflows

In today’s world, where things move and change at a breakneck speed, a slow and incompetent HR department can decelerate a company’s progress.  It is because HR

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23 Oct
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Key KPIs to Measure the Success of a ServiceNow Implementation

Are you a small, mid-sized, or large-sized company looking to move your business to ServiceNow? Then, you are already thinking on the right track! ServiceNow isn’t

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20 Oct
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Optimizing Power BI Performance with Seamless Azure Integration

Today, companies are increasingly relying on data to make informed decisions.  Now, this is a healthy shift, isn’t it? But it also demands having performant and

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11 Oct
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The Economics of ServiceNow – Building a Business Case for Platform Investment

Are you looking to implement ServiceNow for your business? Then, obviously, your conversations with the decision makers will often begin with costs. ServiceNow

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9 Oct
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How Domo Is Powering Data Driven Decision Making for Remote Leadership

Are you a company with virtual leaders across multiple geographies, struggling to make informed decisions? Your leaders have an enormous amount of data. Yet, they cannot

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