Are you a business grappling with spiraling IT costs? Are underused assets, unchecked cloud sprawl or siloed operations making your IT department into a cost center rather than a driver of business value?
Then, you are one among the 94-96% of global businesses that fail to optimize IT budgets! So, if you don’t want to be one, you mustn’t just manage IT but optimize it.
Entrepreneurs, this is where ServiceNow IT Operations Management (ITOM) and IT Asset Management (ITAM) come into the picture. These transcend IT management, providing visibility, control and intelligence to restrain overspending and transform your IT department into an agile, value driven business unit. Let’s see how.
ServiceNow ITOM is an IT Operation Management, cloud based Software as a Service (SaaS) tool. It manages tech related operations to align optimal performance with a company’s business objectives. ServiceNow ITOM provides a holistic view of the complete IT infrastructure and resources. Hence, it isn’t just a tool but a strategic approach that keeps a business tech healthy and resolves issues proactively.
Let’s now see what ServiceNow ITAM is or what ServiceNow Asset Management is.
ServiceNow Asset Management helps manage and automate the IT asset lifecycle. ITAM monitors these assets throughout their lifecycle. It covers planning, need analysis, assessment, purchase, deployment, maintenance, retirement and safe disposal. Essentially, ServiceNow ITAM unifies each asset under a single IT umbrella.
From better visibility into your IT assets to streamlining hardware lifecycle management, here are six ways ServiceNow ITOM and ITAM optimize your IT spend.
Overspending usually starts with blind spots. Often, businesses do not know what assets they own, which ones they use or how their infrastructure is performing. ServiceNow ITOM’s Discovery and Service Mapping Capabilities offer a comprehensive, real time view of the entire IT infrastructure.
On the other hand, ITAM delivers a full inventory of your hardware and software assets. Thus, you can track your asset’s lifecycle from procurement to disposal. A unified visibility eliminates ghost assets and redundant software licenses. It lays the foundation for informed decision making and preventing unnecessary purchases.
In many companies, departments procure software or cloud solutions without IT oversight. This often results in hidden costs and compliance risks.
ServiceNow ITOM identifies unapproved workloads, driving standardization. As for ITAM, it helps identify unauthorized or outdated tools. This helps you enable rationalization and license optimization. Thus, leveraging ITOM and ITAM helps you eliminate overlaps and curb costs.
Software licenses involve a substantial cost. Without an effective ITAM, you may over buy licenses or face hefty audit penalties for non-compliance.
ServiceNow ITAM automates tracking software use, installations and license entitlements. So, you can identify unused software, reclaim licenses and optimize licensing models. You only pay for what you use, stay compliant and avoid unforeseen fines. Thus, factors like pay per use and compliance help you optimize your software costs.
Every hidden asset has a hidden cost. Partner With Diacto and uncover them before they drain your budget.
If you are overspending your IT spend, there are chances that your servers are over provisioned or you have underused cloud resources.
ServiceNow ITOM’s Operational Intelligence and Cloud Management functionalities come into play here. They offer profound insights into resource consumption patterns. It helps you plan capacity better and provision the resources you need. Remarkably, ITOM helps you make informed decisions and avoid over allocation.
Are you still tracking and provisioning your assets manually? Do your technical specialists handle incidents manually? Well then, draining resources and increasing costs are pretty obvious! So, how can ITOM and ITAM help you?
ITOM helps you automate workflows for event management, discovery and orchestration. Automation helps reduce the need for manual intervention. Further, ITAM streamlines lifecycle management, enabling you to manage assets at the lowest total cost of ownership (TCO).
So, your staff focuses on strategic improvements and not daily firefighting.
As a business owner, you already know how costly unplanned downtime can be. Unforeseen downtime is a serious global concern. Annually, it drains as many as a few hundred billion dollars from the top companies worldwide!
Practically, you cannot eliminate unexpected downtimes completely. But you can at least reduce them and minimize your IT losses. ITOM and ITAM help you do that.
ITOM leverages predictive monitoring and insights to address issues before they escalate. This way, it minimizes outages and service disruptions. ITAM tracks warranties and support contracts, curtailing surprise costs associated with coverage expiration or unsupported assets.
IT is every organization’s strategic strength. However, if not optimized, it can escalate to a budget breaker. Don’t let this happen to you. Partner with Diacto Technologies. Leverage our ServiceNow consulting and implementation support that includes IT asset management, IT operation management and IT service management. Our services help you identify areas for improvement, streamline workflows and optimize your IT cost spend in the long run. Eager to drive the change? Email us at info@diacto.com.
